Last updated: 10 October 2026
Who We Are
Ruian Fente Auto Parts Co., Ltd. (“Fente”, “we”, “our”, “us”) is a manufacturer and exporter of windshield wiper linkage assemblies, based at Baosi Industry District, Tangxia Town, Ruian, Wenzhou, Zhejiang, China. This Privacy Policy explains how we collect, use, disclose and protect information when you visit fentewiperlinkage.com (the “Site”), submit an inquiry, request a quotation, or otherwise interact with us.
If you have any questions about this policy or about how we handle your personal data, please contact us at info@fengteautoparts.com or on +86-152-5802-0524.
Information We Collect
Information you provide to us
When you submit an inquiry, request a quotation or contact us through the Site, we may collect:
- Your name
- Email address
- Telephone number
- Company name and country, where you provide them
- The subject of your message and the message content
- Any other information you choose to include, such as required quantities or target vehicle models
Information collected automatically
When you browse the Site, we and our service providers may automatically collect:
- IP address, and approximate location derived from it
- Device type, operating system and browser type
- Pages viewed, time of visit, and the website you arrived from
- Cookie identifiers and similar technical identifiers
Information from business partners
If you are an existing customer, supplier or business contact, we may hold contact and transaction details that you or your colleagues have previously provided to us in the ordinary course of business.
How We Use Your Information
We use the information described above to:
- Respond to your inquiries and prepare quotations
- Process, fulfil and ship orders, and provide after-sales support
- Communicate with you about products, orders, deliveries and shipping documents
- Operate, maintain and improve the Site and our product information
- Detect and prevent spam, fraud, abuse and security incidents
- Send commercial information about our products and services where permitted by law, which you can opt out of at any time
- Comply with legal, accounting, tax and export-control obligations, and enforce our agreements
Legal Bases for Processing
Where the General Data Protection Regulation or equivalent law applies, we rely on the following legal bases:
- Contract — to respond to your request for a quotation, to perform an order and to provide related support.
- Legitimate interests — to run and secure the Site, prevent fraud and spam, and promote our products to business contacts, balanced against your rights and freedoms.
- Consent — for optional cookies and for commercial communications where consent is required. You may withdraw consent at any time.
- Legal obligation — to keep records required by tax, accounting and export-control law.
Cookies and Similar Technologies
The Site uses a limited number of cookies and similar technologies, in the following groups:
- Strictly necessary — required for the Site to function, including security and anti-spam functions.
- Analytics — Google Analytics 4, delivered through Google Tag Manager, helps us understand aggregate traffic and how visitors use the Site.
- Functional — the Tidio live-chat widget, which allows you to chat with us and stores the conversation so that we can follow up.
- Security — Google reCAPTCHA, used on our forms to distinguish human visitors from automated abuse.
You can control or delete cookies through your browser settings, and you can block Google Analytics using the Google Analytics opt-out browser add-on. Please note that blocking strictly necessary cookies may prevent parts of the Site from working correctly.
Third-Party Services and Data Sharing
We do not sell your personal data. We share it only with service providers who help us run our business, and only to the extent needed:
- Google — Analytics 4, Tag Manager, reCAPTCHA and Google Fonts, used for website analytics, tag management, spam protection and font delivery
- Tidio — live chat
- Our web hosting and email service providers — to host the Site and to receive and send messages
- Freight forwarders, couriers and customs brokers — to deliver the goods you order
- Banks and payment providers — to process payments
- Professional advisers, auditors and public authorities — where required by law
Where required, our service providers act under contract and are permitted to process your data only for the purposes we specify.
International Data Transfers
We are based in China and our service providers may store data in other countries. Where personal data protected by the GDPR is transferred outside the EEA, the UK or Switzerland, we take steps to ensure that appropriate safeguards are in place, such as standard contractual clauses or equivalent measures.
Data Retention
We keep inquiry and quotation records for as long as is needed to deal with your request and for a reasonable period afterwards to maintain our business relationship. Transaction, shipping and customs records are kept for the period required by tax, accounting and export-control rules. Analytics data is retained in line with the settings of our analytics provider.
How We Protect Your Information
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration, including encryption in transit (HTTPS), access controls and internal staff policies. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
If you are in the EEA, the UK or Switzerland
You have the right to access your personal data, to have inaccurate data corrected, to have data erased, to restrict or object to processing, to receive your data in a portable format, and to withdraw consent where processing is based on consent. You also have the right to lodge a complaint with your local supervisory authority.
If you are a California resident
Under the CCPA/CPRA you have the right to know what personal information we collect and how we use it, to request its deletion or correction, and to opt out of the “sale” or “sharing” of personal information. We do not sell personal information and we do not share it for cross-context behavioural advertising. We will not discriminate against you for exercising your rights.
How to exercise your rights
Email us at info@fengteautoparts.com with your request and enough information for us to verify your identity. We will respond within the timeframe required by applicable law. If you are an EEA or UK business contact, you may also raise the matter with your usual Fente contact.
Children’s Privacy
The Site is intended for business users and is not directed to children. We do not knowingly collect personal data from children, and we do not sell products for purchase by children.
Third-Party Websites
The Site may link to third-party websites, for example social media or marketplace profiles. We are not responsible for their content or their privacy practices, and we encourage you to read their privacy policies before providing any information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. The “Last updated” date at the top of this page shows when it was last revised. Material changes will be posted on this page.
Contact Us
Ruian Fente Auto Parts Co., Ltd.
Baosi Industry District, Tangxia Town, Ruian, Wenzhou, Zhejiang, China
Email: info@fengteautoparts.com
Phone: +86-152-5802-0524